Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins.
If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied
Missed bin collections on Friday 30 January 2026
We were unable to carry out green bin (paper/card) collections in some areas. Please leave bins out or make sure they are out by 7am.
- Green bins missed in Brandlesholme: We plan to empty these bins on Monday 2 February.
- Green bins missed in Lower Walmersley, Chesham, Shuttleworth and Nangreaves: We plan to empty these bins on Tuesday 3 February.
Collections missed due to access issues
The following bin collections were missed due to parked vehicles. Please leave your bin(s) out, so that we can empty them as soon as we can.
- Green bins in Bury: Mostyn Avenue, Raymond Avenue
- Grey bins in Ramsbottom: St Edmond's Close
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- Wasn't at the kerbside or your collection point by 7am
- Is too full and the lid is not fully closed
- Has incorrect items within it (check our bins information).
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days.