Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins. If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied (please check the advice below)
Missed bin collections on Tuesday 25 November 2025
Please leave your bin(s) out for emptying, we will return as soon as we can.
Due to access issues the following bin collections in Prestwich were missed.
- Blue bins: Freshfield Avenue
Due to operational issues, the following bin collections in Prestwich have been delayed.
- Brown bins: Kingswood Road, Dashwood Road, Highfield Road, Willow Road, Chester Street, Stanley Avenue, Cross Avenue, North Road, West Road, Federation Street, Bury New Road
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- wasn't at the kerbside or your collection point by 7am
- is too full and the lid is not fully closed
- has incorrect items within it (check our bins information).
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days.