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You can request a Council Tax refund if your account is in credit after you have:

  • moved out of the borough
  • had a banding reduction
  • been granted an exemption or discount
  • overpaid
  • an award of Council Tax Support

Refunds are paid directly into your bank or building society account.

How to request a refund

Please complete the form below. You will need:

  • your Council Tax account number
  • the property address relating to refund
  • bank account details where the payment can be made
  • joint bank account holder permission if applicable

We aim to process your application within 10 working days, subject to receiving the required information.