Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins.
If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied
Missed bin collections on Friday 9 January 2026
Please be aware some collections are delayed this week due to the icy/snowy weather conditions and because there are more vehicles parked at the roadside blocking the path of the collection trucks. If a collection has been missed in your street, please leave your bin(s) out, so that we can empty them as soon as we can.
- Grey bins in Bury: Part of Walmersley Road
- Blue bins in Bury: Walmsley Street
- Green bins in Bury: Birch Street, New Cateaton Street, Haslam Street, Linton Avenue, Mostyn Avenue, Malvern Avenue
- Blue bins in Tottington: Maple Grove
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- Wasn't at the kerbside or your collection point by 7am
- Is too full and the lid is not fully closed
- Has incorrect items within it (check our bins information).
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days.