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Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins.

If you sign-up for bin alerts we can send you email reminders and updates for all your collections.

You do not need to report a missed bin collection if:

  • Your bin is not full and you can manage until your next collection
  • The bins in your street or part of your street have not been emptied.

Missed bin collections on Wednesday 1 April

Please leave your bin(s) out, so that we can empty them as soon as we can.

  • Grey bins in Bury: Britain Street
  • Grey bins in Radcliffe: Part of Holland Court, part of Holland Street, part of Cross Lane, part of North Street
  • Green bins in Whitefield/Sunnybank area: Manchester Road, Bury New Road, Sunnybank Road, Ajax Road, Hathaway Road, Rufford Drive, Croft Lane, Hollins Lane, Leyton Drive, Parr Lane, Nipper Lane, Lillyhill Street, Middleton Drive, Brookdene Road, Stanley Road, Nuthall Avenue, Radcliffe New Road, Leeds Close, Merton Drive, Wilton Drive, Church Meadow, Hunters Hill, St Georges Road, Bloomfield Drive, Chadderton Drive, Randale Drive, Sandown Road, Heathfield Road, Mather Avenue, Whalley Road

When to report a missed bin

  • Wait until after 5pm on your collection day and report it to us before 1pm the following day.

Do not report a missed collection if your bin:

  • Wasn't at the kerbside or your collection point by 7am 
  • Is too full and the lid is not fully closed
  • Has incorrect items within it (check our bins information). 

What happens after reporting a missed bin

  • For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
  • For a missed brown bin collection we will return within 5 working days
  • For a missed assisted bin collection we will return within 3 working days.