Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins.
If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied.
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- Wasn't at the kerbside or your collection point by 7am
- Is too full and the lid is not fully closed
- Has incorrect items within it (check our bins information).
Missed bin collections on Wednesday 6 May
Please leave your bin(s) out, so that we can empty them as soon as we can.
The following bins have been delayed due to access issues.
- Grey bins in Whitefield: Parts of Bury New Road and Manchester Road
- Green bins in Radcliffe: Chestnut Fold, Bridle Fold, part of Cobden Street
The following bins have been delayed due to operational issues.
- Brown bins in Whitefield/Hollins: White Brow, part of Croft Lane, The Croft, Borden Way, Wilton Drive, Heaton Drive, Felton Close, Heaton Close, Wilton Drive, Gawthorpe Close, Melton Drive, Alton Close, Balmoral Close, Haddon Close
- Brown bins in Whitefield: Selby Avenue, Abbingdon Avenue, Abbingdon Close, part of Malton Avenue, George Street, part of Bury New Road, Morley Street, Nuttall Avenue, part of Stanley Road, Parkside Mews, Stanley Close
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days