Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins.
If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- Wasn't at the kerbside or your collection point by 7am
- Is too full and the lid is not fully closed
- Has incorrect items within it (check our bins information).
Missed bin collections on Wednesday 3 June
Please leave your bin(s) out, so that we can empty them as soon as we can.
The following bins have been delayed due to access issues.
- Grey bins in Bury: Part of Brittain Street
- Grey bins in Radcliffe: Part of Hassall Street
- Green bins in Bury: Part of Sandy Close
- Green bins in Radcliffe: Richmond Walk
- Green bins in Whitefield: Part of Spencer Avenue
The following bins have been delayed due to operational issues.
- Brown bins in Whitefield: Part of Mather Road, Dunkirk Road, Holly Fold, Richardson Close, Moreton Avenue, Morley Street, Nuttall Avenue, Croft Lane, The Croft
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days