Homeless Assessment & Support Service

The Homeless Assessment & Support Service reception is closed until further notice.

If you require urgent housing advice phone 0161 253 5537 or complete the online referral to the Housing Assessment Team. If you do not have access to a telephone please attend Town Hall between 9am and 4.30pm.

Homeless information and advice

There is help and advice available if you are at risk of losing your home. You can find up to date advice on the ban on evictions at Tenants and landlords in the private rented sector.

Below you can find information and some practical steps you can take with some of the most common problems people experience.

If you still need to help and advice you can complete the referral below and we will contact you.

Or you can telephone us on 0161 253 5537 between 9am and 5pm. If you need us in an emergency after 5pm or at weekends please call 0161 253 6606.

Access your personal housing plan

Link to your personal housing plan and customer sign in.
Asked to leave by family or friends

Homeless information and advice on being asked to leave your home by family or friends.
Domestic abuse

Homeless information and advice on domestic abuse.
Duty to refer

Complete a homeless referral to the Homeless Assessment & Support Service.
Homeless review request

How to request a review of your homeless case.
Homelessness strategy

In 2020 a new Housing Strategy was agreed for the Borough of Bury which included a commitment to end rough sleeping by 2024. The new Homelessness Strategy and Action Plan has been co-produced with the Bury Homelessness Partnership to deliver this, by applying the Borough-Wide 'Lets Do it' ethos of prevention; early intervention and the targeting of public service resources.
Leaving hospital

Homeless information and advice when leaving hospital
Leaving prison

Homeless information and advice for prison leavers.
Members of the armed forces

Homeless information and advice for members of the armed forces
Rough sleepers

Homeless information and advice for people who are sleeping rough.
Section 21 Notice checklist

If you are a tenant and have been served a Section 21 Notice or if you are a landlord serving a Section 21 Notice use this checklist to ensure it is a valid notice.
Young people

Homeless information and advice for young people, including care leavers