About this site
Help and guidance
To assist you as much as possible when using our website we have provided a range of helpful features and tools.
The "Contact" area
- The "Contact" details change depending on which web page you are on and are usually found above the banner area at the bottom of each page.
- If there are no contact details, it may be because the page relates to a service provided by another organisation for which we cannot answer your questions - you would need to contact them direct.
- Please only use the "Contact" links on this page to report "technical issues" with our web site.
- If you want to contact the Council about a particular service or issue, please do so from a page relating to that particular service.
- This feature also to allows our visitors to feed back any facilities they would like to see. The "Contact" area appears on most of our pages and shows details appropriate to the service that the page relates to.
- If the service is open to the public, then there will be a "Visit us" link. Clicking this will show the opening times.
You can return to the home page from any page on the web site by clicking on the "Bury Council" logo at the top of the page or the "Home" on the breadcrumb trail.
This feature will help you to locate the information or service that you are interested in. By entering a key word in the search box this feature will search for all related pages using key words associated with various pages and display these pages in order of most suited.
A to Z of services
The A-Z of services is displayed at the bottom of all our pages. Look under "R" for Recycling, for instance.
The breadcrumb trail is located below the "Bury Council" logo. It helps you to identify which part of the website you are in. It will read for example, "Home > Council and democracy > Elections and voting". Clicking on "Council and democracy" would return you to the Council and democracy main menu. Clicking on "Home" would return you to the home page.
Some information on the site is available as PDF documents. To view these files you will need Adobe Acrobat Reader which you can download for free from Acrobat Adobe - PDF Reader.
Our website uses functionality which doesn't work in some older versions of web browsers (particularly early versions of Internet Explorer). If our site does not display properly, please try updating your browser or using an alternative.
Ease of use
We have made every effort to make this site accessible and easy to use for everyone, no matter what browser you choose to use, and whether or not you have any disabilities.
We are working towards making all our web pages conform to the Web Content Accessibility Guidelines Level "AA".
The site's layout takes into account users who are visually impaired or have difficulties using a mouse. It is compatible with popular screen reading software and can be navigated using only a keyboard.
Links on the website should open in the same window, unless stated otherwise in the link.
We aim to make this site easy to understand. If you have difficulty understanding any of the content, please contact us.
Making your computer work for you
There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you. The web sites below offer useful advice and help on how to customise your computer in a way that suits your needs.
Whilst we don't provide versions of our website in other languages, there are plenty of online tools that can help.
Translate (Google) - Translate our website into other languages - Google translate can provide translations of each page of our site into a range of languages.
First and foremost Bury Council is a public service provider and so we have to provide information that is accessible to all sections of our community, regardless of ability. But accessibility is not just about ensuring that disabled people can access information. It is also about ensuring that the wide variety of users and devices can all gain access to information.
An accessible web site does not exclude anybody due to:
- their abilities, or
- the method they choose to access the web.
We are continuously seeking to improve the accessibility of the website. If you have any difficulties using this site that you believe we could address, please let us know. It would be helpful if you tell us the following:
- the URL(s)(web address) of the page(s) that you are having difficulties with,
- the nature of your disability, if any,
- a description of the problem.
If you have a solution to suggest, please feel free to do so.