No. You will not need to move as a result of these proposals. Your right to stay in your home will not be affected by any future changes, including if a transfer takes place.

No. While your landlord might change in the future, your tenancy will not: it will remain a social tenancy with the same legal protections. These protections are set out in law and will continue throughout the process.

Your rent will continue to be set in line with national social housing rent rules, which apply to all social landlords.

No. You should continue to pay your rent in the same way as you do now. For example, if you pay by Direct Debit, standing order, or through Universal Credit or housing Benefit, this will continue as usual.

If any changes are needed in the future, you will be given clear information and support ahead of time to help make those changes.

Yes. Any new landlord taking over the schemes and properties will be a registered social landlord, regulated by the Regulator of Social Housing (RSH), required to meet national standards just like STH.

There will be no immediate changes to your services. Day-to-day services will continue as normal while the Council and Six Town Housing Limited remain responsible.

You should continue to contact your usual Housing Officer in the same way you do now. There are no changes to how you report repairs or request services at this stage.

The Council and STH remain responsible for your home and services while the Council continues to consider future arrangements. If anything changes in the future, we will let you know well in advance and give you the new contact details and methods to report any repairs or get support from your new landlord.

There are no immediate changes to the staff supporting you. At this stage, you will continue to work with the same Housing Officers and staff you know.

If there are any changes in the future, the Council and any new landlord will work to ensure a smooth and well-managed transition, and you will be kept informed.

No. Any support or care services you receive will continue as normal. The Council understands that these services are very important, particularly for residents in supported housing schemes, and will ensure that support arrangements continue during any transition.

If any changes are proposed in the future, they will be clearly explained and discussed with you ahead of time.

Over time, some things may change if the properties are transferred to a new social landlord, for example:

• How you contact your landlord
• How repairs are reported and managed
• Who you pay your rent to
• Your Housing Officer
• Tenant engagement arrangements (e.g. panels or forums).

The Council will inform you in due course when any of these changes happen and will provide you with clear information, timelines and support accordingly. The Council will work with any new landlord to ensure a smooth transition.

A Registered Provider of Social Housing (also known as a housing association) is an organisation that provides social housing.

They are:

• Not-for-profit organisations
• Regulated by the Regulator of Social Housing
• Required to meet national standards on rent, services, and tenant protection.

Any new landlord who would take ownership of the STH portfolio would need to meet the same standard as Six Town Housing Limited.

If the Council decides to proceed with a transfer, the day-to-day management of your home and tenancy would move from STH to another social landlord.

For you as a tenant, this means that (if a transfer takes place):

• You stay in your home
• Your tenancy stays protected and a social tenancy
• Your rent continues to follow national rules.

The main change would be who manages your home and provides services.

It might change in the future. We will communicate with you if and when this happens.

No. A new landlord has not yet been selected as the Council is still exploring a range of options available, including bringing the properties back into its own ownership. The Council is at an early stage of this process, and it is likely to take time before reaching a final decision.

The Council will follow a formal process to identify any suitable new landlord for the properties, if we decide to move forward with this option. While tenants cannot directly choose a new landlord, your feedback will play an important role in:

• Shaping what the Council looks for in a new landlord
• Identifying your priorities for services
• Sharing your preferred communication methods.

This helps ensure that any selected organisation meets the needs of residents.

Currently, the Council is:

• Exploring the potential for different future arrangements, including working with a housing association to take over the STH portfolio
• Beginning initial work to identify potential housing association partners
• Assessing which organisations could provide high-quality, sustainable services
• Considering what any future changes could involve for tenants.

No final decisions or timescales have been confirmed yet for a transfer of the properties back to the Council or to a new social landlord. The process is expected to take time, and tenants will be updated throughout.

Bury Council and Six Town Housing Limited remain responsible for your home and services until any transfer is completed.

Yes. The Council is committed to keeping tenants informed and involved throughout the process.

Throughout the process, you will have several opportunities to give feedback, including:

• Speaking with your Housing Officer
• Attending resident meetings or drop-in sessions
• Taking part in an online survey (to be shared in due course).

Tenants will be able to shape:

• What matters most during the transition
• Service priorities for any new landlord (e.g. repairs, communication)
• How you receive updates and information
• Any additional support needs.

Some decisions are set by law or have already been taken, including:

• The decision to close Six Town Housing Limited
• The legal process for transfer
• National rent rules
• The final selection process for a new landlord.

If a new landlord is identified, some of your information will need to be shared so they can manage your tenancy and provide services effectively.

This will only be done:

• In line with data protection laws
• Using secure processes
• For legitimate housing management purposes

You will be informed before any transfer of information takes place.

You can expect regular updates, including:

• Letters and newsletters
• Updated on the Council website
• Resident meetings and engagement sessions
• Potential webinars and surveys.

If you need this information in another format or additional support, please contact us.

No. You do not need to take any action at this time; we will contact you as the process moves forward.

If you have any questions, you can:

• Call: 0161 686 8000
• Email: HousingEnquiries@bury.gov.uk
• Speak to your Housing Officer during upcoming visit to your scheme.