Charges for domestic customers
We offer discounted rates for some of our services to domestic customers who receive Council Tax support (not single person benefit).
Squirrel control
- £179 (for two visits)
- £90 for those who receive Council Tax support
Rodent control
Rats inside a property or external building
- £90 for homeowners and occupiers - for three visits
- £30 for homeowners and occupiers - for each additional visit
- £46 for homeowners who receive Council Tax support - for three visits
Rats outside
- £90 for homeowners and occupiers - for three visits
- £30 for homeowners and occupiers - for each additional visit
- £46 for homeowners who receive Council Tax support - for three visits
Mice inside a property
- £90 for homeowners and occupiers - for three visits
- £30 for homeowners and occupiers - for each additional visit
- £46 for homeowners who receive Council Tax support - for three visits
Insect control
Wasps
- £60 for each nest treated
- £36 for those who receive Council Tax support
- £30 for each additional nest treated on the same day
Fleas
- £115.50 for homes with 1 to 3 bedrooms
- £170 for homes with 4 to 6 bedrooms
- £211 for homes 7 bedrooms or more
- £57.75 for homes with 1 to 3 bedrooms (for those who receive Council Tax support)
- £87 for homes with 4 to 6 bedrooms (for those who receive Council Tax support)
- £106 for homes with 7 bedrooms or more (for those who receive Council Tax support)
Bed bugs
- £156 for homes with 1 to 3 bedrooms
- £217 for homes with 4 to 6 bedrooms
- £253 for homes with 7 bedrooms or more
- £78 for homes with 1 to 3 bedrooms (for those who receive Council Tax support)
- £108 for homes with 4 to 6 bedrooms (for those who receive Council Tax support)
- £126.50 for homes with 7 bedrooms or more (for those who receive Council Tax support)
Cockroaches (for three visits)
- £110
- £57.75 for those who receive Council Tax support
Garden ants
- £73 for the initial visit (no revisits)
- £36 for those who receive Council Tax support
Flies or other insects
- £73 for the initial visit
- £36 for those who receive Council Tax support
Other charges
- Insect identification: £74 if we visit your home to collect a sample
- Bird control: Contact us for a quotation
- Investigating a roof space:
- £90
- £46 for homeowners who receive Council Tax Support - for three visits
- Call out charge/No access charge - if an appointment has been made and we are unable to gain access to a property or where there is no responsible adult over the age of 18 present to sign the risk assessment on an initial treatment visit:
- £45 for domestic customers not in receipt of Council Tax Support
- £23 for homeowners and occupiers who receive Council Tax support
- Same Day Service (when available) - Additional charge of £20
Cancellation Policy
- Full refund if the booking is cancelled with more than 48 hours notice (booking is to be cancelled before 4pm two days before the visit is due)
- 50% of the charge for the agreed works if the booking is cancelled after 4pm the working day before or on the day of the appointment
Charges for commercial customers
- Mice inside - rented accommodation (for three visits): Contact us for a quotation
- Mice inside - business premises: Contact us for a quotation
- Squirrels inside: Contact us for a quotation
- Rats inside and outside: Contact us for a quotation
- Ants and wasps (one visit - up to one hour): £126
- Birds and other pests: Contact us for a quotation
- Annual contract: Contact us for a quotation
- Fox Deterrent Treatment (one visit): Contact us for a quotation
- Charge for collecting keys from a different site or office: £42
- Professional survey fee: £90 (to be paid in advance)
- Call out charge: £90 if we are unable to carry out a treatment
- Same day service (when available): An additional charge of £20