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All schools are required to have their own procedure for handling complaints. Most of our schools have adopted a model Local Authority policy which they have adapted to their own needs. If you have a concern or query relating to a particular school, you should contact them directly for a copy of their own procedure. You can find details of a particular school by using:

The Office for Standards in Education (Ofsted) have also provided guidance to parents about how to complain about schools - OFSTED