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We inspect all road issues reported to us. How quickly we repair road issues depends on how urgent the problem is. We give the highest priority to those issues that may cause a threat to public safety.

Most issues can be reported online, but hazardous and potentially dangerous issues must be reported by phone.

Hazardous road issues

The following road issue is hazardous and a danger to public safety.

  • Collapsed road surface

Report this issue promptly by phone.

  • Call 0161 253 5353 between 8.45am and 5pm, Monday to Friday or 0161 253 6606 outside of these hours.

Non-hazardous road issues

Non-hazardous road issues should be reported online.

Please note: When you report a non-hazardous road issue online you can check yourself where we are up to with its repair. You can do this via the link we send you in your confirmation email.

The following are examples of non-hazardous road issues.

  • Paving - missing
  • Paving - uneven
  • Potholes
  • Road marking - worn or damaged
  • Road surface - damaged
  • Road surface - sunken
  • Weeds on road

You can also request:

  • permanent and temporary road closures;
  • new road markings;
  • to alter or remove existing road markings; and
  • physical alterations to a road.