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Our core data protection obligations and commitments are set out in the council's privacy notice.

This Parking Services (Penalty Charge Notices) notice provides additional privacy information for Bury Council Parking Services - Penalty Charge Notices (PCNs) issued under Traffic Management Act 2004 and Transport Act 2000.

We take your privacy very seriously therefore we urge you to read this policy because it contains important information about us and:

  • the personal information we collect about you
  • what we do with your information
  • who your information may be shared with


We require this data for statutory reasons under the Traffic Management Act 2004 (and associated regulations) and the Transport Act 2000, (and associated regulations, notably the Bus Lane Contraventions (Penalty Charges, Adjudication and Enforcement) (England) Regulations 2005)

Categories of personal data

In order to carry out these purposes we collect the following information about you:

  • name
  • address
  • vehicle registration mark

When a vehicle is seen in contravention of bus lane or parking regulations:

  • we will contact the DVLA to obtain the registered keeper details to issue a Penalty Charge Notice or Notice to Owner
  • if the vehicle is hired or leased then we request a copy of the hire/lease agreement from the registered keeper of the vehicle to enable the transfer of liability
  • if the registered keeper has sold the vehicle, then we can obtain details of the new keeper from the registered keeper at the time of contravention

Legal basis for processing

The keeper or hirer details are obtained to enable the Council to enforce the Penalty Charge Notice or Notice to Owner under the statutory process in place.

For information about the statutory process please visit Patrol-uk information.

Information sharing

We may share personal information about you with the following types of organisations:

  • law enforcement agencies in connection with any investigation to help prevent unlawful activity
  • the Traffic Penalty Tribunal
  • the Traffic Enforcement Centre
  • Collection Agency
  • NSL Services Group
  • Cobalt Telephone Technologies
  • Northgate Public Services
  • DVLA
  • other Local Authorities

The information will be shared internally for the better performance and efficiency of Council services.

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

  • all data is stored on a database on a secure server which is password protected
  • all payment processing is done using PCI compliant systems

Data is stored for a period of up to 6 years or for as long as cases remain outstanding.

Rights of individuals

Further information about exercising your rights and the Information Commissioner Office guide is available on our privacy notice.