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If you have a question about your invoice

Please contact the council department who made the charges if you have a query about

  • why you have received it or
  • how much it is for

Their details are shown on the invoice.

Please contact the Customer Accounts section if you have a query about;

  • making a payment or
  • you are having financial difficulties

Make a payment


You can pay now by debit card, credit card or PayPal.

By standing order or online banking

Payment can be made direct to our bank:

  • Barclays Bank PLC, 1 Central Street, The Rock, Bury, BL9 0JN
  • Sort code: 20-16-24, Account number: 33020983

Please ensure that you quote your invoice number (the 8 digit number on your invoice beginning with '9', '3' or 'I').

By phone

You can pay by debit or credit card on 0161-253-5056 (Monday to Fridays 8.45am to 5pm). If you do not know your invoice number we can still take a payment after you have answered some security questions.

You can also use our 24 hour automated payment line on 0300-456-0542 (calls cost the same as those to normal home or business landline numbers starting with 01 or 02).

In person

You can pay your bill at Post Offices and Paypoint outlets - the Post Office will also accept cheques which should be made out to 'Post Office Ltd'.