Problems paying your Council Tax

Can you claim Council Tax Support?

If your household has a low income you may be able to get Council Tax Support.

If you have claimed Universal Credit, you need to claim help with your Council Tax separately from us. You can make a claim even if you're waiting on the outcome of other benefits such as Universal Credit.

Check if you are eligible for Council Tax Support and make a claim 

Can you reduce your Council Tax bill with a discount or exemption?

You may be able to get money off your Council Tax depending on your circumstances and how many other adults live in the property with you

Check if you are eligible for a Council Tax discount or exemption

If you cannot pay your Council Tax this month

We can't defer your payments, but there may be ways to make them easier to pay. We can:

  • move your instalment date
  • increase the number of your instalments from 10 to 12, if you haven't already done so - this can reduce the amount you have to pay each month 

Change your payment dates or instalments

In exceptional circumstances if you have Council Tax arrears for which a court summons has been issued, we may be able to offer you a temporary solution. Provide us with as many details about your household income and expenditure for us to consider your payment proposal offer.

Complete an Income and Expenditure form