Appeal against a parking fine
You have three opportunities to challenge a parking Penalty Charge Notice. If you pay your parking fine whilst your appeal is being considered, your case will be closed and this will bring the appeals process to an end.
Stage 1 - Informal appeal to NSL Services Ltd
Car parking enforcement in Bury is operated by NSL Services Ltd. In the first instance if you disagree with a Penalty Charge Notice contact them in writing either
- by letter to NSL Services Ltd, Carne House, Parsons Lane, Bury, BL9 OJT
- by email to firstname.lastname@example.org
Please include a postal address for their reply.
If you contact NSL Services Ltd within 14 days of the parking ticket being issued, and your appeal is rejected you will be given another 14 days to pay the fine at the reduced rate of 50%.
Stage 2 - Formal appeal to Bury Council
- do not pay your fine and you do not appeal to NSL Services Ltd
- do not pay your fine and make an unsuccessful informal appeal
then after 28 days your case will be passed to the Parking Services department at Bury Council. We will write to you to request payment, which will now be the full amount. At this point you have a further right of appeal.
Please complete the form below to make an appeal. Give your reasons why you believe you should not have to pay the parking fine, even if you have already done so to NSL Services Ltd.
To make your appeal you will need your Penalty Charge Notice number and your vehicle registration number. If you do not have your Penalty Charge Notice number please contact NSL Services Ltd on 0844 870 5545 who will be able to provide this for you.
We will make a decision on your appeal within 20 days.
Stage 3 - Further appeal to the Traffic Penalty Tribunal
If we reject your application, you have a further right of appeal to an independent tribunal.
The Traffic Penalty Tribunal will not be able to able to look at your case until we have written to you to say your formal appeal with Bury Council has been unsuccessful.
Reasons for appeals
There are legal grounds for appealing against a Penalty Charge Notice.
- The offence did not occur. For example
- the road signs and road markings were wrong
- the events alleged did not happen
- the vehicle was entitled to park
- loading or unloading was taking place
- a passenger was boarding or alighting
- a valid disabled person's badge was displayed
- a valid pay-and-display ticket or permit was displayed.
- The vehicle was owned by someone else at the time. We will need to see proof that you had either
- sold the vehicle before the date of the offence, and who you sold it to, or
- bought it after the date of the date the ticket was issued.
- The vehicle was hired to somebody else at the time under a formal hiring agreement. We will need to see a copy of the hire agreement, which shows that the hirer had accepted liability for penalty charges.
- The vehicle was parked after it had been stolen or taken without your consent. We will need to see evidence that this has been reported to the Police.
- The Penalty Charge is more than the amount properly due. This means we have asked for more than we are entitled to under the relevant regulations.
- The traffic order under which the notice was issued was invalid. Parking tickets are issued under bylaws created by the Council, which specify parking restrictions. In this case you would need to argue that the Council had not followed the proper statutory steps in making the order.