Council Tax recovery policy

This page was last reviewed on 3 September 2020.

We are committed to collecting the Council Tax to ensure that the money is used for the benefit of all residents of the borough. If you do not pay your Council Tax, we will have to take further action to recover the money you owe. Our recovery policy lists all the steps we will take, together with the costs these will incur.

We suspended the sending of reminders and all other recovery notices until 12 August 2020. We had been receiving a high level of new claims for Council Tax Support, and this was to give residents breathing space until their new claims were processed. In July we sent letters, text messages and emails to encourage residents who had not made a payment to either make a payment or contact us if they were having problems in making a payment to discuss their options and any help that is available.

If you are finding it difficult to pay your Council Tax we may be able to help. Please see our Coronavirus (COVID-19) - support with your Council Tax webpage for more details.

Contact for Council Tax