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Under the terms of the lease, the council is responsible for maintaining the building and estate where your leasehold property is. 

As a leaseholder, you will have to contribute towards the cost of us meeting this obligation. When you signed the lease, you agreed to meet the cost of any repairs and maintenance to your home, including major work.

Often, we carry out small-scale repairs to your block and estate, such as a repair to the guttering or replacing a roof tile. This type of maintenance work is carried out as routine maintenance and does not require any access arrangements to be made with tenants or leaseholders.

We charge the cost of this day-to-day maintenance to you through the repairs part of your day-to-day service charges.

What is a major work?

We treat larger repairs and improvements, such as a new roof or windows, differently. These are known as major work.

Summary of major work process

• The work is identified.
• We carry out an informal consultation.
• We hold a formal consultation for leaseholders.
• Work begins on site.
• The work is completed.
• We inspect the work.
• There is a liability period for any possible faults which may arise.
• We make the final payment to the contractor.
• We work out your contribution.
• We send you an invoice.

Process