Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins. If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied (please check the advice below)
Missed bin collections on Thursday 8 May
Please leave your bin(s) out for emptying as soon as possible.
The following collections were missed in Bury due to lack of access.
- Brown bins: Olive Bank
We have had to delay the following collections in Bury due to operational issues.
- Grey bins: Elton Fold Chase
- Blue bins: Part of Wash Lane, Gladstone Gardens, part of Bell Lane, Prescott Close.
Missed bin collections on Wednesday 7 May
Please leave your bin(s) out for emptying as soon as possible.
The following collections were missed in Whitefield due to lack of access.
- Green bins: Radcliffe Road junction area.
Collections missed this week in rural/hard to reach areas
Due to a vehicle breakdown, some bin collections have been missed in rural areas. Please leave your bin(s) out for emptying as soon as possible.
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- wasn't at the kerbside or your collection point by 7am
- is too full and the lid is not fully closed
- has incorrect items within it (check our bins information).
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days.