Support for mental health and wellbeing

The coronavirus outbreak has meant that life has changed for all of us, and it's natural to feel worried or anxious, lonely or frustrated.

Make sure you keep talking to people about how you feel and find time to do things you enjoy. For most of us, these difficult feelings will pass.

If you feel you need some extra support - you can find out more about support available in the borough and beyond on this page.‚Äč

Urgent mental health support services

If you need help for a mental health crisis, emergency or breakdown, you should get immediate expert advice and assessment.

Pennine Care's Mental Health Helpline is here for anyone living in Bury requiring urgent mental health support. Call 0800 014 9995, 24 hours a day, seven days a week.

Support for everyone

Shout - support by text

Shout aims to make it easier for people to find and receive mental health support, anytime, day or night. Advice is available for anyone struggling with a host of issues, including anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues. The service is confidential, free, and won't show up on phone bills.

Communicate with trained crisis volunteers (supported by clinical supervisors) by text message, 24 hours a day, 7 days a week, simply by texting GMBury to 85258.

Find out more about Shout:

Early Break Getting Help line (0161 464 3679)

The Getting Help line is a confidential service for residents of all ages in Bury who are experiencing difficulties with their mental wellbeing.

Run by the voluntary sector organisation Early Break in partnership with Bury Council and NHS Bury CCG, experienced call handlers offer support for non-urgent issues by giving advice, guidance and signposting to local (non-clinical) services to meet your needs. To access the service:

  • Phone 0161 464 3679, Monday to Saturday (8am to 8pm)

At the Early Break website you can leave your details and a brief message to request a callback or if you are a mental wellbeing professional you can download a referral form and refer people into the service.

Bury Live Well Service

The Bury Live Well Service offers a broad range of support services to help keep people well, in the best possible health, physically, mentally, socially and emotionally. The team offer support to help people to get more active, eat well, quit smoking, sleep better and much more. You can refer yourself to Bury Live Well Service and find out more about the support available at:

Greater Manchester Bereavement Service

Support is available to anyone within Greater Manchester, bereaved or affected by a death. No one needs to feel alone as they deal with their grief.

If you've been bereaved and need support or advice, call the Greater Manchester Bereavement Service on 0161 983 0902.

Find out more about this service:

Support for adults

Silver Cloud online mental health platform

The Silver Cloud online mental health platform is available to provide extra support and help for those who may be feeling stressed and anxious during the coronavirus outbreak.

Silver Cloud offers a number of online programmes to help ease stress levels, improve sleep, or build resilience. Each programme uses proven methods, including cognitive behavioural therapy, and all information entered is anonymous, confidential and secure.

Silver Cloud aims to help people stay well and reduce the need for them to attend their GP practice or hospital.

Silver Cloud supported by a qualified therapist

A new supported version of Silver Cloud is also now available which includes regular support from a qualified therapist as you work through the online modules. Available to local people aged 16+ registered with a Bury GP, the supported programme is delivered by Bury Healthy Minds, run by Pennine Care NHS Trust. Supported Silver Cloud offers more intensive support than the usual online programmes which people work through independently.

Living Life to the Full

Boost your wellbeing online for free with help from Living Life to The Full.  This online course can help you with improving feelings, beating stress and boosting your ability to live well.

There are a number of courses to choose from to help with things like low mood and stress, as well as other common life difficulties.

If you are looking to improve your confidence, sleep better or feel less stress, this may be the course for you.

Find out more about Living Life to the Full:

Every Mind Matters

Tips and advice from the NHS to help you keep on top of your mental wellbeing and cope with how you may feel while staying at home.

Support for children and young people


Children and young people in Bury can access free online counselling and emotional wellbeing support through Kooth. The Kooth online counselling and emotional wellbeing platform is available to any young person who may be struggling with their mental health during the coronavirus outbreak.

Kooth is for young people aged 11-18 and offers a variety of resources, including:

  • A live chat function that allows young people to contact a qualified counsellor
  • Chat forums with other young people
  • Crisis information
  • Self-help resources

Kooth provides information and support along with treatment for children and young people with a range of mental health problems. Scheduled and drop in counselling sessions are available 365 days a year and includes slots in the evenings and at weekends.

Support for BAME communities

BAME communities coronavirus support line

Nestac, a charity specialised in providing cross-culture emotional support is providing a telephone support line to help BAME (Black, Asian and minority ethnic) communities throughout Greater Manchester during the coronavirus outbreak. Nestac are registered mental health practitioners and psychotherapists.

Who can call the support line?

People from BAME communities within Greater Manchester who are:

  • Recovering from coronavirus or are self-isolating
  • Relatives and friends of clients suffering from coronavirus
  • Bereaved relatives and friends of a person that has died of coronavirus
  • BAME women and young girls that are victims of violence and abuse.

What is available via the support line?

  • Advice, guidance and support provided in varied languages (including Somali, Kurdish, Swahili, Urdu, Arabic, French and more)
  • Cross-culture emotional support
  • Tailored psychosocial therapy for women and young girls that are victims of violence and abuse during the coronavirus outbreak.

How do I call the support line?

  • Phone 07862 279289 or 07894 126157
  • You can also text the world 'HELP' and someone will get back to you
  • The phone line is open seven days a week from 10am to 6pm

Additional support and information

Where to get help if you or a loved one is feeling distressed

The Greater Manchester mental health web hub contains lots of useful information and resources to help improve mental health and wellbeing.