Your questions answered about swimming lessons
Can parents watch swimming lessons?
Yes, all three of our centres have viewing areas where parents are welcome to watch lessons.
Are parents or guardians allowed on the poolside?
Parents can only watch lessons from the official viewing areas. However, parents of new starters are asked to bring their child to the poolside on lesson one to meet the teacher. Parents may also come to the poolside to escort their child to the toilet and back to the pool.
How many children are there in a class?
The number of children in a class can vary. In classes where all children are under 5 years old, the maximum number is six and in advanced classes, the size ranges from eight to twelve children.
Do I need to buy arm bands for my child?
No, arm bands are provided by us.
Can my child wear goggles?
Goggles can be worn in lessons but may need to be removed for some skills.
What should I do if I feel my child isn't progressing enough?
There are a number of options available for you to try.
Skills like swimming need practice in order to improve. Spending more time in the pool outside of lessons can help children progress more quickly. Every child on our learn to swim programme can swim for free at general swimming sessions. This means you can practice with your child in between lessons at a lower cost.
We also offer intensive swimming courses during school holidays. Speak to your child's teacher to see if these courses would be helpful for your child.
What is the best age to start swimming lessons for my child?
Children can start swimming lessons from 2 years old. However, bringing children to parent and toddler classes from 12 weeks old helps them to see the pool as a friendly, fun learning environment where they can build confidence and develop key basic skills in preparation for learning.
What qualifications do your swimming teachers have?
All our swimming teachers are qualified to Swimming Teachers' Association (STA) standards and follow the national plan for teaching swimming developed by them. All teachers are coached and mentored by our Aquatics Development Officer with over 20 years industry experience.
What happens if my child misses a lesson due to illness?
We can only offer a refund or credit for any lesson missed if a doctor's note and covering letter is provided.
How do I get in touch to speak to someone about my child's swimming lessons?
If you have any queries or feedback please don't hesitate to contact us. The details are at the top of this page.
When can my child swim for free?
All children on our learn to swim programme can swim free of charge at our general swimming sessions at each of our sports centres. Our free swimming offer lasts for the full duration of a 10-week course and is subject to our pool admission policy.