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Initial advice and support for consumers in Bury is now provided by Citizens Advice Consumer Service - a telephone and online consumer advice service.

If you believe that a business or trader is in breach of trading standards then let us know, via the Citizens Advice Consumer Service, and we will investigate further.

  • Phone: 08082 231133 (lines are open Monday to Friday, 9am to 5pm)
  • Textphone: 18001 03454 04 05 06

Requirements for businesses

All business and traders are required by law to ensure that they are not in breach of trading standards and we can carry out investigations to check if they comply, specifically in the following areas:

  • Consumer rights (including selling methods)
  • Food
  • Fair trading
  • Safety
  • Weights and measures

If you are a business or trader, we can offer guidance to help your business comply with the law. Visit the trading advice section for further details.