How do I report an empty property?

To report an empty property you should contact the Customer Contact Centre and tell us:

  • Approximately how long the property been empty for
  • Any information about who owns the property
  • Whether anybody visits the property
  • If there is a 'for sale' or 'to let' sign up within the boundary of the property
  • If you know if the property has been repossessed
  • If the property is open to access

Please note: We are usually aware of empty properties from Council Tax records and have often been in contact with the owner regarding their intentions regarding the property.

Can action be taken to improve the appearance of an empty property?

If an empty property is classed as detrimental to the amenity of the area under Section 215 of the Town and Country Planning Act 1990 action can be taken by the Council to improve the appearance of the property. This action would be undertaken by the Planning Enforcement Section.

Who is responsible for securing an empty property?

The owner of the property is responsible for securing their property. If the owner fails to ensure the property is secure then we can secure the property against unauthorised access and charge the owner for the work carried out.

Contact for Customer Contact Centre