I can't pay my gas or electric bills

If you have gas or electricity bills that you can't pay, let your supplier know. They will want to help you find a way of settling the amount, perhaps by spreading out repayment over a longer period. It is best to contact them quickly rather than let the debt mount up.

Gas and electricity companies will not disconnect supply to all-pensioner households in the winter. Make sure they know that you are a pensioner.

If you want independent advice you can contact the organisations below:

Contact for Customer Contact Centre