Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins.
If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- Your bin is not full and you can manage until your next collection
- The bins in your street or part of your street have not been emptied (please check the advice below)
Missed bin collections on Friday 12 December 2025
- Brown bins missed in Summerseat, Greenmount and Brandleholme: We will return to empty these bins on Saturday 13 December 2025.
The following collections were missed due to parked vehicles/access issues. Please leave your bin(s) out for emptying, we will return as soon as we can.
- Blue bins in Ramsbottom: Grants Lane and Breawood Mill
- Green bins in Woolfold and Greenmount: Olive Bank, Avondale Drive
- Grey bins in Bury: Royal Avenue/Raymond Avenue, Linton Avenue/Mosley Avenue, Raven Street/Eldon Street.
Green bins missed in Ramsbottom on 5 December
- Bins missed at Callender Street, Victoria Street, and Albert Street will be emptied on Monday 15 December 2025. Please make sure bins are out by 7am.
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- wasn't at the kerbside or your collection point by 7am
- is too full and the lid is not fully closed
- has incorrect items within it (check our bins information).
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days.