Bad weather, road works, parked vehicles, and a range of other operational issues can sometimes mean we are unable to empty bins. If you sign-up for bin alerts we can send you email reminders and updates for all your collections.
You do not need to report a missed bin collection if:
- your bin is not full and you can manage until your next collection
- the bins in your street or part of your street have not been emptied (please check the advice below).
Advice for missed collections - Friday 19 April 2024
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Please leave missed bins out for collection. We will empty them as soon as we can
Grey bins in Ramsbottom
- Part of Bolton Road West, part of Bolton Street, part of Bury New Road, part of of Kay Brow, part of Lodge Street, part of Spring Street
Green bins in Bury
- Dawson Street, Delamere Street, Duckworth Street, Halstead Street, Hamilton Street, Hanson Street, Mafeking Street, St Annes Street
- Due to lack of access - Brandlesholme Avenue, Rear Birley Street/Monmouth Avenue and rear Canning/Vernon Street, Hawthorn Avenue
Blue bins in Tottington - due to lack of access
- Bury Road, Holly Street, Laurel Street, South Royds Street, Sunny Bower Street
Brown bins
- Lower Tottington Road and Brandlesholme Road (Elton/Brandlesholme)
- Rowlands Road, Crag Avenue, Cliff Avenue, Hill Street, Ashbourne Crossfield Ave (Summerseat)
- Due to lack of access - Oswestry Close (Greenmount)
When to report a missed bin
- Wait until after 5pm on your collection day and report it to us before 1pm the following day.
Do not report a missed collection if your bin:
- wasn't at the kerbside or your collection point by 7am
- is too full and the lid is not fully closed
- has incorrect items within it (check our bins information).
What happens after reporting a missed bin
- For a missed blue, green or grey bin collection we will post official bags for you to use until your next scheduled collection
- For a missed brown bin collection we will return within 5 working days
- For a missed assisted bin collection we will return within 3 working days.