FAQ - Childcare

Where can I find information on local childcare, including Nurseries, Childminders, Pre-school Playgroups, Creches, Holiday Play schemes and Before and After School Clubs?

Use the Online Childcare Search Facility in the offsite links to the right.  

Where can I find information on who can drop off and pick up my child from school?

Use the Online Childcare Search Facility in the offsite links to the right.

Where can I find general information and advice about finding and choosing the right childcare for my family?

Details can be found within the Family Information Service Page on Find it 4 Me where you will find a Guide to Choosing Childcare. You will also find information on the different types of childcare available and hints and tips about what to look for and what questions to ask when looking for childcare. Or visit the Day Care Trust - Factsheet for Parents web pages.

I have never used childcare before and I think I need to speak to someone, is there any more help I can get?

If you include this information on the Childcare, Activities and Family Services Information Request online form (see form on right) we will make sure an experienced member of the team calls you back within 48 hours to discuss your personal circumstances.

I have already tried using your online services but I'm struggling to find the right childcare for me and my family, is there any more help I can get?

If you include this information on the Childcare, Activities and Family Services Information Request online form (see form on right) we will make sure an experienced member of the team calls you back within 48 hours to discuss your personal circumstances.

I am the parent/carer of a disabled child. Where can I find suitable childcare?

For many children, specialist groups have been the only option, but with developments in planning, training and experience, more providers are ensuring their services are accessible so children with additional needs can choose opportunities in their local community. Parents/carers should choose their preferred childcare or play provider and contact them directly as early as possible in order to discuss individual requirements - see the link in our Offsite links to the GOV.UK - Disability & Equality Act 2010.

Use the Online Childcare Search Facility - (see link to right) to find details of all Ofsted Registered Childcare Providers in Bury.

If you require additional support with finding childcare or feel you need to talk to a specialist childcare advisor about your child's specific requirements please include this information on the Childcare, Activities and Family Services Information Request online form (see form on right) and we will make sure an experienced member of the team calls you back within 48 hours to discuss your personal circumstances.

I am a professional looking for support for a family, who do I contact?

E-mail the Family Information Service from the 'contact us' area to the right giving us your contact details and a brief description of the type of support you are looking for, for the family.

I have heard that I can get free childcare when my child is three and I need more information on this.

Check out our information on Free Nursery Education by using the link in our Related pages to the right.

I am struggling to pay for childcare, where can I get information on financial support?

Visit the Paying for Childcare website for lots of useful information about help with childcare costs using our 'offsite links to the right.

I work in Bolton/Rochdale/Manchester... where do I find the information on childcare for those areas?

You can find all their details at: Gov.uk - Find another Family Information Service in our Offsite links.

How do I find an inspection report for a childminder or a childcare provider?

You can check the latest inspection report for any Registered Childcare Provider by going on the Ofsted website from our offsite links to the right and searching on the Inspection reports page. For childminders you will need their registration number which you can obtain from the childminder themselves, or by searching the Childcare Search Facility.

I have a childcare complaint or concern. How can I contact Ofsted? Is there any guidance for me to read?

You can find all the information you need on the Ofsted website from our offsite links or call them on 0300-123-1231.

I'm looking for a nanny to look after my children in our own home, where can I find more information?

Further information on finding a nanny can be found at the Day Care Trust - Fact sheets for parents web page, (see our offsite links).

Bury Family Information Service is managed by a small team who constantly strive to make all relevant information as easy to access as possible.

If for some reason you are unable to find what you were looking for via these web pages and links, please complete the Childcare, Activities and Family Services Information Request online enquiry form to the right of this page. Please include as much detail as possible and we will make sure an experienced member of the team calls you back within 48 hours in order to discuss the specific requirements of your family.

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