If you're not sure who to complain to, ask at any council reception point or contact a customer care officer on the list below.
Chief Executives Department - Head of Communications & Partnerships Bury Town Hall, Knowsley Street, Bury, BL9 0SW. Tel: 0161 253 6970. Minicom: 0161 253 5938.
Children's Services - Customer Care Officer, Athenaeum House, Market Street, Bury, BL9 0BP. Tel: 0161 253 5652. Minicom: 0161 253 5929. Any complaints about schools should go directly to the headteacher.
Council Tax Department - Principal Revenues Officer, PO Box 68, Manchester, M26 2YJ. Tel: 0161 253 7057. Minicom: 0161 253 7408. (Council Tax, Business Rates, Customer Accounts).
Library Services - Assistant Principal Librarian, Bury Central Library, Manchester Road, Bury, BL9 0DG. Tel: 0161 253 5876.
Social Services - Customer Care Officer, Castle Buildings, Market Place, Bury, BL9 0LT. Tel: 0161 253 5430. Minicom: 0161 253 5932. Complaints about Social Services follow a separate procedure - please ask for their separate complaints form.