Important notice: We plan to carry out essential maintenance work to our website between 10pm On Monday 9 December and 6am on Tuesday 10 December and then again between 9pm on Tuesday 10 December and 6am Wednesday 11 December. Whilst this maintenance work is taking place please note that our website and online services will not be available. We apologise in advance for any inconvenience this may cause.
If you're not sure who to complain to, ask at any council reception point or contact a customer care officer on the list below.
Chief Executives Department - Head of Communications & Partnerships Bury Town Hall, Knowsley Street, Bury, BL9 0SW. Tel: 0161 253 6970. Minicom: 0161 253 5938.
Children's Services - Customer Care Officer, Athenaeum House, Market Street, Bury, BL9 0BP. Tel: 0161 253 5652. Minicom: 0161 253 5929. Any complaints about schools should go directly to the headteacher.
Council Tax Department - Principal Revenues Officer, PO Box 68, Manchester, M26 2YJ. Tel: 0161 253 7057. Minicom: 0161 253 7408. (Council Tax, Business Rates, Customer Accounts).
Library Services - Assistant Principal Librarian, Bury Central Library, Manchester Road, Bury, BL9 0DG. Tel: 0161 253 5876.
Social Services - Customer Care Officer, Castle Buildings, Market Place, Bury, BL9 0LT. Tel: 0161 253 5430. Minicom: 0161 253 5932. Complaints about Social Services follow a separate procedure - please ask for their separate complaints form.