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Supporting people

What is Supporting People?

The Supporting People programme offers vulnerable people the opportunity to improve their quality of life. It does this by funding services which are designed to enable greater independence. The legislation was implemented in April 2003.

The programme delivers high quality housing-related services that are cost effective, reliable, and complement existing care services. The planning and development of services will be needs led. Supporting People is a working partnership of local government, service users and support agencies.

The aim of the programme is to improve the quality of support to vulnerable people. Until now support services have developed across the country in an unstructured fashion over a number of years.

For more details on the range of services we fund and how to refer people to these schemes take a look in the Supporting People Directory.

Who delivers Bury's Supporting People programme?

  • The service is delivered by the Procurement Team based in Adult Care Services at Bury Council.
  • Supporting People is overseen by a Commissioning Body made up of representatives of Bury Council, NHS Bury, Greater Manchester Probation and a provider representative.

Which client groups are services aimed at?

Supporting People provides services for many vulnerable groups including;

  • People with alcohol and drug problems
  • Frail elderly people
  • Homeless families
  • People with mental health problems
  • People with learning disabilities
  • Older people with support needs
  • Single homeless people
  • Women at risk of domestic violence
  • Offenders or people at risk of Offending
  • Travellers
  • People with complex needs

Our providers supply a wide range of support. These currently include;

  • Tenancy related support, for example making sure accommodation is kept secure and bills are paid on time
  • Assisting with safety and security and liaison with benefits agencies
  • Support with life skills including prompting about personal hygiene and medication
  • Budgeting skills
  • Promoting and supporting independent living

How many people do we provide a service for?

The Supporting People Programme currently provides tenancy related support for nearly 3500 people in the borough.

This provision is made up of 69 Supporting People Services, delivered by 29 different providers.

Will I have to pay to use a Supporting People service?

There is a charge for services but if you receive housing benefit to help pay for your rent you will not have to pay for this.

If you are on low income you may not have to pay for the service or you may be able to have the support at a reduced price.

To find out more about this you can see the 'Guide to Fairer Charges'  leaflet in the downloads on the right.

To receive a copy of this leaflet, telephone or write to the:

Personalisation and Support Business Team
Town Hall
Knowsley Street
Bury
BL9 OSW

Tel: 0161 253 7448

I think I'm eligible for a Supporting People service. What should I do now?

Please contact the Central Access Point 0161 253 5940 or any of the providers listed in the Supporting People Directory which can be downloaded from the right of this page.