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How to claim housing benefit and council tax support

We will process your applications for housing benefit and council tax support together. We will also use the information in your claim if you we can award you free school meals.

If you are already claiming housing benefit or council tax support we do not need you to fill out a full claim form again. We just need you to let us know why your circumstances have changed.


Complete the application form below to claim housing benefit and council tax support. It will take approximately 20 to 30 minutes. You do not need to complete it in one sitting, you can stop and then return to it later.

Housing benefit and/or council tax support application form


Fast track processing

Once you have submitted an on line claim form we can offer a fast track processing service. Contact the Benefits Service on 0161 253 5858 to book an appointment at Whittaker Street in Radcliffe to provide all evidence in support of the claim.

At the appointment a member of staff will check through your claim and make sure you have provided the evidence we need to see. Providing we have everything we need to pay the claim it will be assessed within 2 working days from the date you come in to see us.

Need help or advice with making an application?

Contact us if you need help filling in the form. Please telephone us initially in order that we can answer your queries over the phone or if necessary book an appointment at our Whittaker Street, Radcliffe offices. All our contact details can be found at the top right hand corner of this page.

If you have difficulty making an application because you are elderly or disabled, we may be able to visit you at home. Please contact us to arrange a home visit.

If you tell us that you want to apply but cannot do it immediately, perhaps because you need us to visit you, we will treat the date you first contacted us as the date of your claim as long as we receive your application within a month.

We usually need evidence to support your application, but do not delay sending us your claim for this. Get a claim to us as soon as you can and send the evidence later.

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Position of Bury in the North West
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