Important notice: We plan to carry out essential maintenance work to our website between 10pm On Monday 9 December and 6am on Tuesday 10 December and then again between 9pm on Tuesday 10 December and 6am Wednesday 11 December. Whilst this maintenance work is taking place please note that our website and online services will not be available. We apologise in advance for any inconvenience this may cause.
If you are claiming for the first time please do not use the change of income form as this will not include enough information to process your claim.
Evidence we need to see
If you are working we need to see your most recent wageslips. We usually ask for your last five weekly wageslips or last two monthly ones.
If you are just starting work, or are already employed and your wages have been reduced, we need to see how much your new amount of pay is. Don't delay in making a claim to us until you've received your first wageslip. In the meantime please provide a letter from your employer to confirm how much you will be earning.
If you pay for childcare while you are at work, we can take this into account when we work out your benefit. Child care needs to be provided by a registered child minder, nursery or after school club.
Claiming if you are self employed
If you are self employed we need you to complete a claim form as normal, but we also need you to complete a self employed questionnaire. This tells you what information you need to provide to confirm how much income you are receiving from your business.
If you are considering becoming self employed there's further advice on the Government's website. Please see the offsite links box on the right hand side of this page.
Extra help available when you start work
Extended payments of housing benefit and council tax support.
To make things easier in the first few weeks when you start a new job we may be able to make an extended payment of housing benefit and council tax support.
We can pay your current rate of housing benefit and/or council tax support for 4 extra weeks after you start work if you or your partner were receiving one of the following benefits for six months before you started work:
severe disablement allowance
employment and support allowance
We will award extended payments automatically if we see you are eligible, but you need to tell us that you are starting work and that your new job will last for five weeks or longer.
If you are working you may be entitled to working tax credit. If you have children, you may also be entitled to child tax credit.