How are we doing?

The event gave an opportunity for our customers to have their say about the service they received when visiting us. 825 of you responded so thank you to those for taking part. Of those, 818 were satisfied with the service.

This is a sample of the positive comments we received:

• I like coming to the library they have all the books I like
• Quality service as always I love using this library
• The service in this library is very friendly and welcoming
• Staff are always helpful and also very knowledgeable
• I think the library is a great place to get books and do homework
• The library is excellent and staff extremely helpful - a very valued service
• An excellent and essential service to the community
• I always find what I want and the service is always super friendly and helpful
• More computers (Castle Leisure Library)
• The centre is very well equipped
• It is good to use the computers for my job search and own use
• Excellent service friendly and easily accessible

With regard to the request for more computers at Castle Leisure Library, depending on budget monies being available, there are plans to install a further two computers at Castle Leisure Library sometime in the future.

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