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If you are aware of anyone who is Rough sleeping please contact the Bury Council rough sleepers outreach service on the below communication.  Please provide the clients sleep site and name.

Rough Sleepers: roughsleepers@bury.gov.uk.

Hayley Roberts – Rough sleeper coordinator: 07929 783816.

We aim to:

  • provide dedicated officers to support and assist those rough sleeping into accommodation (ABEN)
  • provide a rapid response to new rough sleepers
  • provide support based on each individual’s needs and coordination intervention needed
  • help rough sleepers to access a place of safety
  • reconnect rough sleepers from outside the area with their community.

You can also contact the Bury Homeless assessment team in relation to any rough sleepers or anyone who is it at risk of rough sleeping.

Telephone us during normal working hours, Monday to Friday, on 0161 253 5537. Outside of normal working hours please phone 0161 253 6606.

During the Severe weather/Cold weather trigger please follow the same process as above and contact the Bury Rough sleepers’ team during the hours of 8:30am and 5pm Monday to Friday. We have access to a provision for clients who are rough sleeping.  If a client is identified rough sleeping during out-of-hours or on a weekend, then please contact the number below. Our homeless assessment officers will follow our SWEP/cold weather provision process.

Bury homeless assessment service out-of-hours 0161 253 6606.

We are asking services to ensure that clients being referred to our cold weather provision are genuinely rough sleeping. These bed spaces are crucial during this time.

All rough sleepers placed within the cold weather provision will provided wrap around support from our rough sleeper outreach service and supported into our ABEN service or some other form of accommodation.

A bed every night

Bury has made a commitment to provide 'a bed every night' (ABEN) for all people that are sleeping rough on the streets in Bury.

Our ABEN service will provide:

  • a bed for the night
  • accommodation with appropriate facilities, 24 hours a day
  • intensive support for customers.

Online referrals to the ABEN service are not appropriate for families with dependent children, instead please use our homeless assessment service.