If you have a question about your invoice
Please contact the council department who made the charges if you have a query about
- why you have received it or
- how much it is for
Their details are shown on the invoice.
Please contact the Customer Accounts section if you have a query about;
- making a payment or
- you are having financial difficulties
Make a payment
You can pay now by debit card, credit card or PayPal.
(A 1.3% charge is added to all credit card and PayPal payments. This is to cover the costs the council has to pay to the credit card companies and PayPal to process these payments. There are no charges for debit card payments).
By standing order or online banking
Payment can be made direct to our bank:
- Barclays Bank PLC, 1 Central Street, The Rock, Bury, BL9 0JN
- Sort code: 20-16-08, Account number: 33020983
Please ensure that you quote your invoice number (the 8 digit number on your invoice beginning with '9', '3' or 'I').
You can pay by debit or credit card on 0161-253-5056 (Monday to Fridays 8.45am to 5pm). If you do not know your invoice number we can still take a payment after you have answered some security questions.
You can also use our 24 hour automated payment line on 0845-305-2197. This call will cost you 3 pence per minute plus your phone company's access charge.
(A 1.3% charge is added to all credit card payments. This is to cover the costs the council has to pay to the credit card companies to process these payments. There are no charges for debit card payments).
You can pay your bill at: