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Charges for domestic customers

We offer discounted rates for some of our services to domestic customers who receive Council Tax support (not single person benefit).

Squirrel control

  • £179 (for two visits)
  • £90 for those who receive Council Tax support

Rodent control

Rats inside a property or external building

  • £90 for homeowners and occupiers - for three visits
  • £30 for homeowners and occupiers - for each additional visit
  • £46 for homeowners who receive Council Tax support - for three visits

Rats outside

  • £90 for homeowners and occupiers - for three visits
  • £30 for homeowners and occupiers - for each additional visit
  • £46 for homeowners who receive Council Tax support - for three visits

Mice inside a property

  • £90 for homeowners and occupiers - for three visits
  • £30 for homeowners and occupiers - for each additional visit
  • £46 for homeowners who receive Council Tax support - for three visits

Insect control

Wasps

  • £60 for each nest treated
  • £36 for those who receive Council Tax support
  • £30 for each additional nest treated on the same day

Fleas

  • £115.50 for homes with 1 to 3 bedrooms
  • £170 for homes with 4 to 6 bedrooms
  • £211 for homes 7 bedrooms or more
  • £57.75 for homes with 1 to 3 bedrooms (for those who receive Council Tax support)
  • £87 for homes with 4 to 6 bedrooms (for those who receive Council Tax support)
  • £106 for homes with 7 bedrooms or more (for those who receive Council Tax support)

Bed bugs

  • £156 for homes with 1 to 3 bedrooms
  • £217 for homes with 4 to 6 bedrooms
  • £253 for homes with 7 bedrooms or more
  • £78 for homes with 1 to 3 bedrooms (for those who receive Council Tax support)
  • £108 for homes with 4 to 6 bedrooms (for those who receive Council Tax support)
  • £126.50 for homes with 7 bedrooms or more (for those who receive Council Tax support)

Cockroaches (for three visits)

  • £110
  • £57.75 for those who receive Council Tax support

Garden ants

  • £73 for the initial visit (no revisits)
  • £36 for those who receive Council Tax support

Flies or other insects

  • £73 for the initial visit
  • £36 for those who receive Council Tax support

Other charges

  • Insect identification: £74 if we visit your home to collect a sample
  • Bird control: Contact us for a quotation
  • Investigating a roof space:
    • £90
    • £46 for homeowners who receive Council Tax Support - for three visits
  • Call out charge/No access charge - if an appointment has been made and we are unable to gain access to a property or where there is no responsible adult over the age of 18 present to sign the risk assessment on an initial treatment visit:
    • £45 for domestic customers not in receipt of Council Tax Support
    • £23 for homeowners and occupiers who receive Council Tax support
  • Same Day Service (when available) - Additional charge of £20

Cancellation Policy

  • Full refund if the booking is cancelled with more than 48 hours notice (booking is to be cancelled before 4pm two days before the visit is due)
  • 50% of the charge for the agreed works if the booking is cancelled after 4pm the working day before or on the day of the appointment

Charges for commercial customers

  • Mice inside - rented accommodation (for three visits): Contact us for a quotation
  • Mice inside - business premises: Contact us for a quotation
  • Squirrels inside: Contact us for a quotation
  • Rats inside and outside: Contact us for a quotation
  • Ants and wasps (one visit - up to one hour): £126
  • Birds and other pests: Contact us for a quotation
  • Annual contract: Contact us for a quotation
  • Fox Deterrent Treatment (one visit): Contact us for a quotation
  • Charge for collecting keys from a different site or office: £42
  • Professional survey fee: £90 (to be paid in advance)
  • Call out charge: £90 if we are unable to carry out a treatment
  • Same day service (when available): An additional charge of £20