Community Safety Service

Our Community Safety Service operates 24 hours-a-day, 7 days-a-week, 365 days-a-year. The service comprises a Control Room and the mobile Community Response and Patrol (Security) Service.

What does the control room do?

  • act as a 24-hour contact point for the Council, particularly out of hours;
  • monitor alarms and CCTV (buildings and public areas) including key holdings;
  • co-ordinate and support out-of-hours service delivery, for example, the Six Town Housing repairs team; and
  • are a contact point for major incidents.

What does the community response and patrol service do?

  • undertake mobile patrols and static guarding duties on Council land and buildings to help reduce crime and security risks;
  • respond to alarms and CCTV activations;
  • protect the safety and interests of staff and members of the public using Council facilities;
  • provide support in the event of a major incident; and
  • work with the police and other organisations to help reduce crime.

CCTV in Bury

Public area CCTV in Bury town centre is operated by the 24 hour control room in the Millgate shopping centre, which has access to police, Community Safety Wardens and shops via the shop link radio and the 'Nitenet' radio system linking pubs and clubs.

A mobile CCTV system is also available for use, in partnership with the police, in 'hotspots' to gather evidence and detect offences.

The Council and its employees operate a strict privacy policy to protect members of the public going about their lawful business and conform to the provisions of the Data Protection Act.

CCTV in Radcliffe & Prestwich

The public area CCTV systems at Radcliffe and Prestwich are operated directly from the council's 24 hour Emergency Control Room. In addition, advanced technology CCTV systems are now being deployed at schools and other council buildings and are used with intruder alarms to detect unauthorised access to premises and grounds.

A mobile CCTV system is also available for use, in partnership with the police, in 'hotspots' to gather evidence and detect offences.

The Council and its employees operate a strict privacy policy to protect members of the public going about their lawful business and conform to the provisions of the Data Protection Act.

How do I request CCTV footage?

Requests for CCTV footage must be made within the thirty one days of the "incident/occurrence". After this time video tape will be withdrawn from the system.

To request a copy of CCTV footage you must complete a subject access form and return it to the CCTV manager with the correct payment. This can be obtained by ringing the contact number on this page.

You  must prove that you have 'just reason' for the request giving as much detail and correct timings as possible.

Each case will be viewed and considered on its own merits.

The Council and its employees operate a strict privacy policy to protect members of the public going about their lawful business and conform to the provisions of the Data Protection Act.