Housing standards

The Housing Health & Safety Rating System (HHRS) is the method we use for assessing health and safety risks within residential dwellings.

Read the Housing Health & Safety Rating System (HHRS)

Any residential premises, including its structure, access areas, yard, gardens and outbuildings can be assessed for its safety to any potential occupier or visitor. When a property is inspected, the inspector will be identifying hazards within the property that are likely to lead to harm whilst the property is in use. Once we have identified any hazards, we will assess the seriousness of harm that the hazard may cause and decide what type of action may be taken.

What action can be taken?

We may:

  • serve an improvement notice requiring essential repairs or improvements to reduce or remove the hazard;
  • make a prohibition order, closing all or part of a building or restricting the number of occupiers to reduce or remove a hazard;
  • take emergency action to deal with any imminent risk to the occupiers from a severe hazard; or
  • serve a Hazard Awareness Notice that informs that a hazard is present.

We charge £335 (including VAT) when we serve any of these notices.

This charge covers our costs for time spent visiting the premises; time spent drafting the notice or order; and our administration costs in serving the notice or order and payments.

Notices or orders can be appealed at the Residential Property Tribunal.

Visit the Residential Property Tribunal Service