Apply for an assisted collection
About our assisted collection service
You may qualify for our assisted collection service if you are elderly, infirm, or have a medical condition or illness that makes it difficult for you to wheel your bins out on collection day.
The service is available even if your need is only temporary. The service is not available if there is an able bodied person over the age of 16 living with you at your address.
What does the service involve?
If you qualify for an assisted collection we will collect your bins from an agreed collection point at your home and return them to this collection point after emptying.
About applying for this service
To apply for this service you must complete our application form so that we can assess your needs. We will let you know our decision within 4 weeks of receiving your application form.
Please note: We assess each application individually and reserve the right to withhold this service if providing an assisted collection would lead to significant operational difficulties or unreasonable expense.