Manage your business rates account

Check your business rates balance online

The Open Access system allows you to check your current business rates balance, confirm what you have paid and see when your next payments are due.

Log in to view your account details

If you would like to set up an Open Access account, we need to issue you with a user name and password. Please complete the contact form below and let us know your:

  • name
  • address
  • reference or account number

 Sign up for Open Access

Tell us about a change of address

Let us know if you are moving in or out of a property. If you are a landlord let us know about your tenants moving into or out of your property.

Register for business rates 

Tell us if something needs changing on your bill

Contact us if you have been billed for business rates and:

  • you don't think you should be responsible for paying the bill
  • you believe the dates you have been billed for are wrong
  • you feel that that you have not been awarded the correct relief of exemption
  • your contact address has changed
  • your landlord has changed
  • your circumstances have changed and you are no longer eligible for a discount or relief

Let us know something has changed

Change the date your business rates payments are due

You can change when you pay your business rates to a more convenient date and increase the number of instalments over the year to make them more affordable.

Change your payment dates

Get your business rates bill by email

You can receive your business rates bill by email. The information you receive will be the same as people who receive a paper bill in the post.

Register for business rates ebills

Ask us a question about business rates

Please have a look at our website first to see if the information there answers your question.

If you can't find what you are looking for get in touch using the contact form below. Please give us as much information as possible to help us answer your enquiry.

Contact us about business rates