Cookies

Introduction

This site puts small files (known as 'cookies') onto your computer to collect information about how you browse the site

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember some of the notifications you've seen so that we don't show them to you again
  • enable functionality of some parts, e.g. remember items in shopping baskets, search criteria etc.

Find out more about cookies and how to manage them, visit All about cookies.

How cookies are used on this site

General

General cookies
NamePurposeExpires
cookiesDirectiveSaves a message to let us know that you've seen our cookie message1 year
hideMessageHides the site message - until a site message gets amended or reset.6 months
modeSets colour scheme mode - No longer used3 months

General session cookies
NamePurposeExpires
ASP.NET_SessionIdUsed to maintain session information for the Microsoft .NET frameworkwhen you close your browser
clientvarsUsed to maintain session information for the platforms other than Microsoft .NET frameworkwhen you close your browser
__ba_plus,
__ba_launch_audio_alert,
__ba_settings,
__ba_trans_ok
Session information used by browsealoud to remember audio, translation and other settingswhen you close your browser
googtransSession information used by Google translate to remember translation settingswhen you close your browser
session-id,
anon-session
Session information used in the revenues and benefits systemwhen you close your browser
JSESSIONIDSession information used in the planning systemwhen you close your browser
ASPSESSIONIDCSQSRSSASession information used in the online courses system to remember search criteria, course titles etc.when you close your browser
III_EXPT_FILE, III_SESSION_ID,
SESSION_SCOPE
Session information used in the library catalogue system to remember authors, book titles etc.when you close your browser
PESearchCookie,
PELanguageCookie
Session information used in the family information service childcare systemwhen you close your browser
FXbyfkiiSadifkbk,
ZSldabRlfHkfPcJj,
iCMR3nd3rF0nt51z3,
SESSION_LANGUAGE
Other general session cookies set in various other sections of the sitewhen you close your browser

Measuring website usage (Analytics)

We use Google Analytics and SiteImprove software to collect information about how you use our websites. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

These store information about:

  • the pages you visit on this site
  • how long you spend on each page
  • how you got to the site
  • what you click on while you're visiting the site

We don't collect or store your personal information (for example your name or address) so this information can't be used to identify who you are.

You can opt out of Google Analytics cookies.

Universal analytics cookies
NamePurposeExpires
_gaThis helps us count how many people visit, by tracking if you've visited before2 years
_gidThis helps us count how many people visit, by tracking if you've visited before24 hours
_gatUsed to manage the rate at which page view requests are made10 minutes

Google Analytics cookies
NamePurposeExpires
_utmaLike _ga, this lets us know if you've visited before, so we can count how many of our visitors are new to the site or to a certain page2 years
_utmbThis works with _utmc to calculate the average length of time you spend on the site30 minutes
_utmcThis works with _utmb to calculate when you close your browserwhen you close your browser
_utmzThis tells us how you reached us (for example from another website or a search engine)6 months
NIDContains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on6 months

SiteImprove cookies
NamePurposeExpires
_cfduidUsed by SiteImprove software we use for in-house analytics1 year

Payments

Our main payments systems sets cookies when you visit one of payments pages.

Civica and e-Cobalt payments cookies
NamePurposeExpires
BIGipServerPOL_ASAssociated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server in the Civica payments systemWhen you close your browser
__RequestVerificationToken_An anti forgery token containing a random value in the Civica payments systemWhen you close your browser
CookieAcceptedSaves a message to let us know that you've seen our cookie message in the Civica payments system1 year
PHPSESSIDThis cookie contains the user's session ID in the Cobalt payments systemWhen you close your browser
CMS_TimeZoneOffsetThis cookie is used in the Cobalt payments systemWhen you close your browser

YouTube videos

We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

YouTube videos - Cookies
NamePurposeExpires
_use_hitboxThis is a randomly generated number that identifies your browserWhen you close your browser
VISITOR_INFO1_LIVELets YouTube count the views of embedded YouTube videos9 months
PREFSet by YouTube to store your preferencesWhen you close your browser
YSCOther session cookie set by YouTubeWhen you close your browser

Online forms

We use a variety of online forms which use session cookies in order to function properly.

Online forms cookies
NamePurposeExpires
firmstep2session,
firmstep2server
Session cookies for use with our electronic eform system.When you close your browser
AWSELBLoad balancing cookie for use with our electronic eform systemWhen you close your browser