Bury Council's performance
Bury Council is making good progress in the way it delivers services and manages resources. Our overall service rating, as judged by our external inspectors the Audit Commission, is 3 out of 4 and Bury Council is judged to be performing well.
The Audit Commission reviews the council's position annually through a process known as the Comprehensive Area Assessment (CAA). Further details of the results together with an explanation of the process can be found on the Council's CAA Pages.
Improving services, however, is not just about money. Our internal performance management framework keeps a close watch on service activity by monitoring key indicators every three months.
Training for councillors and council employees is increasing skills and confidence across the organisation whilst new technology, and working in partnership with other agencies, is helping to build capacity in support of our ambitions for the borough.
If you would like to report a problem with any of our services, please go to:
Report A Problem.
If you wish to request information, make a comment or suggestion or submit a formal complaint go to the Your Voice Counts web page.
What do you think about our performance? Your views could help us to work out what we need to do to improve. Any issues you think are important should be addressed to:
The Improvement Team,
Chief Executive's Department, Town Hall, Knowsley Street, Bury. BL9 0SW.
Tel: 0161 253 6549 or 0161 253 6592.
Fax: 0161 253 5972.
Email: ImprovementTeam@bury.gov.uk.
