Street furniture such as guardrails, signs and benches are maintained by Bury Council.
Frequently asked questions
What if I find a problem with any kind of street furniture including, lids missing, rattling covers or surface boxes causing a trip?
Please contact Customer Contact Team with as much information as possible, including exact location and any details you think may be of use to determine responsibility for the equipment or plant.
What type of damage or hazard is classed as a risk?
Any hazard in the highway (road or pavement) caused as a result of an accident, damage or vandalism may be considered a risk to the public and could result in personal injury to pedestrians, road users or possible damage to property. The following types of damage are considered to be a risk:
- Gully or drain cover missing
- Pedestrian guard railing protruding into the pavement or road
- Fencing protruding into the pavement or road
- Concrete bollard knocked over onto the pavement or road
- Inspection cover missing or damaged
- Bridge parapets damaged
- Lamp columns knocked down, wires exposed or lanterns hanging loose
- Road traffic bollards knocked down or broken
- Sign poles knocked down or sign plates hanging loose
- Traffic signals lights not working or traffic light head broken or hanging loose
- Damaged, broken benches
- Vandalised Public art
Who is responsible for bus shelters? And who should I contact if one becomes damaged?
Greater Manchester Passenger Transport Executive, e-mail: busstop@gmpte.gov.uk
Who gives permission for erecting telegraph poles outside private property?
BT (British Telecom) have a statutory right to erect telegraph poles in the highway. Any queries regarding the erection should be pursued through BT. Contact numbers are normally attached to poles, otherwise contact BT.
Phone: 150 (from a BT landline)
Phone: 0800 800 150 (non BT lines or mobiles)
Who is responsible for other items of street furniture found on the highway for example telephone booths, post boxes, park benches etc?
Please contact the Customer Contact Team.
How to contact us
