Our Homeless Prevention Officers will give free, impartial, confidential, independent advice, advocacy, help and assistance to members of the public living in the Borough of Bury on the following issues.
- Threat of homelessness.
- Disputes with private landlords.
- Harassment / illegal eviction / notice to leave accommodation.
- Rent and mortgage arrears.
- Basic benefits & debt advice.
- Affordability
- Domestic Violence - For further information dealing with Domestic Violence please consult our Domestic Violence Strategy or call the Domestic Violence helpline on 0808 2000 247.
Preventing homelessness
We will provide advice and support to prevent homelessness whenever possible.
Go to the homelessness page for information
How to contact us
Write to: Homeless Prevention Team, Town Hall, Knowsley Street, Bury, BL9 0AF
Phone: 0161 253 5537
Fax: 0161253 5567
E-mail: homelesspreventionteam@bury.gov.uk
Out-of-hours emergencies (at weekend or outside normal working hours): 0161 253 6606
Drop-in sessions
We operate a sit and wait service to customers on: Monday to Friday between 9am and 12noon
Making an appointment
You will need to make an appointment with us to discuss:
- homeless assessments; and
- referrals to supported accommodation.
Appointments can be made on: Mondays, Tuesdays, Wednesdays and Fridays, 2pm to 5pm
Home visits are made where applicable.
Complaints procedure
If you have a complaint about the service you have received from the Homeless Prevention Team please contact us using one of the above methods.
Alternatively visit our comments, complaints and suggestions web page
