Our Homeless Prevention Officers will give free, impartial, confidential, independent advice, advocacy, help and assistance to members of the public living in the Borough of Bury on the following issues.
- Threat of homelessness.
- Disputes with private landlords.
- Harassment and illegal eviction.
- Repossession and disrepair.
- Rent and mortgage arrears.
- Benefits.
Preventing homelessness
We will provide advice and support to prevent homelessness whenever possible.
Go to the homelessness page for information
How to contact us
Write to: Homeless Prevention Team, Town Hall, Knowsley Street, Bury, BL9 0AF
Phone: 0161 253 5537
Fax: 0161253 5567
E-mail: homelesspreventionteam@bury.gov.uk
Out-of-hours emergencies (at weekend or outside normal working hours): 0161 253 6606
Drop-in sessions
We operate a sit and wait service to customers on: Monday to Friday between 9am and 12noon
Making an appointment
You will need to make an appointment with us to discuss:
- homeless assessments; and
- referrals to supported accommodation.
Appointments can be made on: Mondays, Tuesdays, Wednesdays and Fridays, 2pm to 5pm
Home visits are made where applicable.
Complaints procedure
If you have a complaint about the service you have received from the Homeless Prevention Team please contact us using one of the above methods.
Alternatively visit our comments, complaints and suggestions web page
