Carer Services Officers carry out Carers' Assessments. They provide practical and emotional support, advice and advocacy to carers. They can speak on the carer's behalf.
Who are Carers Service Officers?
Carer Services Officers are employed by Bury Metro Social Services Department. There is a worker available to each Area Office and the Mental Health Teams.
How will the Carer Service Officer help?
The Carer Services Officer will listen to you and discuss your situation with you.
The worker will then be able to suggest ways in which they think they can help. This could be with practical or emotional support, provision of information or speaking on your behalf.
How can I arrange to see a Carer Services Officer?
- A Social Worker may suggest and arrange this when we visit you to assess the person you are looking after, or
- You, or someone on your behalf, such as a friend, relative, doctor or nurse can contact your nearest Social Services Office to ask for a referral. It will be necessary for you to have a Carers Assessment to find out if this is the best way of offering assistance.
How much does it cost?
There is no charge for the Carer Services Officer's service
How do I contact a Social Worker or Carer Services Officer?
You can contact by telephone, letter or in person, at your nearest Area Office. You will need to provide the following information:
- The name of the Carer
- Name of the person being cared for
- Address
- Telephone number
- Date of Birth
- Name of General Practitioner (GP)
- A little bit about what help is needed
What can I do in an urgent situation?
- Between 8.45am and 5.00pm Monday to Friday
Contact your local office and ask for the worker who knows you, or the duty Social Worker.
- In an emergency
which places you or another person at risk outside of those hours, or on Bank Holidays, a Duty Social Worker can be contacted on 0161 253 6606.
- Extended hours (Mental Health Team)
Individual or carers of people with severe and enduring mental illnesses can contact the Extended Hours Team on:
0161 253 7888
5.00 - 9.00pm weekdays
9.00 - 5.00pm weekends / bank holidays
