To monitor how well we are doing, we collect and report on a series of measures known as performance indicators (PIs). These indicators are designed to provide a rounded view of performance on issues such as quality, effiency and service users' experience of our services.
Many indicators are collected for national purposes although a growing number are being set locally. We monitor as many PIs as we can on a quarterly basis so that we can take appropriate action throughout the year to keep us on track.
The quarterly monitoring results for the past few years are available below:
Performance Monitoring Reports - 2008/09
Performance Monitoring Reports - 2007/08
Performance Monitoring Reports - 2006/07
Performance Monitoring Reports - 2005/06
Performance Monitoring Reports - 2004/05
Data Quality Policy
Timely and accurate information is the basis for effective decision making and managing performance at all levels of the organisation. To this end, we have a data quality policy to promote an appropriate and consistent approach to the collection, calculation and application of data across the council.
Data Quality Policy (85kb 2 pages pdf)
Useful links
If you experience any problems accessing any information on this web page, please contact
PerformanceManagement@bury.gov.uk and we will endeavour to provide the information in an appropriate format.
