If you're not sure who to complain to, ask at any council reception point or contact a customer care officer on the list below.
Who should I complain to?
| Customer Care Officers |
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Council Tax Department Principal Revenues Officer PO Box 68, Manchester M26 2YJ Tel: 0161 253 7057 Minicom: 0161 253 7408 (Council Tax, Business Rates, Customer Accounts). |
Housing Benefits Principal Housing Benefits Officer PO Box 68, Manchester M26 2YJ Tel: 0161 253 5008 Minicom: 0161 253 7408.
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Chief Executives Department Head of Communications & Partnerships Bury Town Hall, Knowsley Street Bury BL9 0SW Tel: 0161 253 6970 Minicom: 0161 253 5938. |
Housing Services Customer Care Officer Bury Town Hall, Knowsley Street Bury BL9 0AF Tel: 0161 253 6233 Minicom: 0161 253 5922. |
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Social Services Customer Care Officer Castle Buildings Market Place Bury BL9 0LT Tel: 0161 253 5430 Minicom: 0161 253 5932 Complaints about Social Services follow a seperate procedure - please ask for their seperate complaints form.
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Environment and Development Services Head of Customer Services Lester House 21 Broad Street Bury BL9 0AW Tel: 0161 253 5353 Fax: 0161 253 5851 Minicom: 0161 253 5933 Email: customerserviceseds@bury.gov.uk (Highways, Environmental Health, Leisure Services, Parks and Countryside, Cemeteries, Refuse Collection, Street Cleaning, Planning, Building Control, Property Services, Markets, Council House Repairs). |
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Democratic Services Customer Care Officer Bury Town Hall Knowsley Street Bury BL9 0SW Tel: 0161 253 5041 Minicom: 0161 253 5938.
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Library Services Assistant Principal Librarian Bury Central Library Manchester Road Bury BL9 0DG Tel: 0161 253 5876. |
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Children's Services Customer Care Officer Athenaeum House Market Street Bury BL9 0BP Tel: 0161 253 5617 Minicom: 0161 253 5929 Any complaints about schools should go directly to the headteacher. |
Cultural Services Customer Care Officer Athenaeum House Market Street Bury BL9 0BP Tel: 0161 253 5906 Minicom: 0161 253 5929.
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For review 2005