If you're not sure who to complain to, ask at any council reception point or contact a customer care officer on the list below.
Who should I complain to?
| Customer Care Officers |
|
Council Tax Department
Principal Revenues Officer
PO Box 68,
Manchester
M26 2YJ
Tel: 0161 253 7057
Minicom: 0161 253 7408
(Council Tax, Business Rates, Customer Accounts). |
Housing Benefits
Principal Housing Benefits Officer
PO Box 68,
Manchester
M26 2YJ
Tel: 0161 253 5008
Minicom: 0161 253 7408.
|
|
Chief Executives Department
Head of Communications & Partnerships
Bury Town Hall,
Knowsley Street
Bury BL9 0SW
Tel: 0161 253 6970
Minicom: 0161 253 5938. |
Housing Services
Customer Care Officer
Bury Town Hall,
Knowsley Street
Bury BL9 0AF
Tel: 0161 253 6233
Minicom: 0161 253 5922. |
|
Social Services
Customer Care Officer
Castle Buildings
Market Place
Bury
BL9 0LT
Tel: 0161 253 5430
Minicom: 0161 253 5932
Complaints about Social Services follow a seperate procedure - please ask for their seperate complaints form.
|
Environment and Development Services
Head of Customer Services
Lester House
21 Broad Street
Bury BL9 0AW
Tel: 0161 253 5353
Fax: 0161 253 5851
Minicom: 0161 253 5933
Email: customerserviceseds@bury.gov.uk
(Highways, Environmental Health, Leisure Services, Parks and Countryside, Cemeteries, Refuse Collection, Street Cleaning, Planning, Building Control, Property Services, Markets, Council House Repairs). |
|
Democratic Services
Customer Care Officer
Bury Town Hall
Knowsley Street
Bury BL9 0SW
Tel: 0161 253 5041
Minicom: 0161 253 5938.
|
Library Services
Assistant Principal Librarian
Bury Central Library
Manchester Road
Bury BL9 0DG
Tel: 0161 253 5876. |
|
Children's Services
Customer Care Officer
Athenaeum House
Market Street
Bury
BL9 0BP
Tel: 0161 253 5617
Minicom: 0161 253 5929
Any complaints about schools should go directly to the headteacher. |
Cultural Services
Customer Care Officer
Athenaeum House
Market Street
Bury
BL9 0BP
Tel: 0161 253 5906
Minicom: 0161 253 5929.
|
For review 2005
