To report an accident please contact:
The Incident Contact Centre,
Caerphilly Business Park,
Caerphilly,
CF83 3GG.
Phone: 0845 300 9923 (charged at local call rate)
Fax: 0845 300 9924 (charged at local call rate)
Frequently asked questions
Do I have to report accidents?
Reporting accidents and ill health at work is a legal requirement. If you are an employer, self-employed, or in control of work premises, you are required under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) to report some work-related accidents, diseases and dangerous occurences.
Which accidents have to be reported?
You must report all of the following:
- A death or major injury;
- An over-three-day injury (that is when an employee or self-employed person has an accident at work and is unable to work for over three days, but does not have a major injury);
- A work related disease; and
- A dangerous occurrence. This is when something happens that does not result in a reportable injury, but which clearly could have done).
What happens once I have reported an accident or dangerous occurrence?
The information gathered enables the Local Authorities and the Health & Safety Executive (HSE) to identify where and how risks arise.
An inspector from the Local Authority or the HSE may be in contact with the business to investigate the accident.
