Legislation, standards and best practice guidelines for web site management are published in a myriad number of places - government web sites or industry bodies such as W3C, for example.
Latest UK local government requirements
ODPM's document "Defining e-Government Outcomes for 2005 " is aimed at local government, and has two main sections which impact on web site effectiveness:
- Section 12 - accessibility of services - this requires conformance with Level AA of the W3C Web Accessibility Guidelines and compliance with the Government Interoperability Framework (e-GIF) including the Government Metadata Standard (e-GMS).
- Section 13 - High take-up of web-based transactional services - requires 24/7 monitoring of web sites in order to measure availability - to be used as a measure of past performance when publishing Internet Service Standards and commitments on service availability. Also covers use of industry-standard measurement tools such as the number of page impressions and unique users to demonstrate rising and sustained use of the web site or portal.
Online legislative/standards resources
The following resources are intended primarily for members of the web team to utilise a range of resources that provide guidance on the many requirements placed on this web site in the provision of public information. The links may prove useful/interesting to web authors and other users too. This is not an exhaustive list but merely a sample showing some of the principal resources.
General web site related legislation:
e-Commerce legislation:
Accessibility/Validation:
